Purchasing from Cargille

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Our minimum order requirement is easily met by customers purchasing liquids. Make sure you check out our terms and conditions below before placing your order.

Ordering Methods

  • Online orders are accepted here.
  • Faxed orders are accepted at 973-239-6096.
  • Domestic emailed orders are accepted at orders@cargille.com.
  • International emailed orders are accepted at international@cargille.com.
  • Telephone orders may be placed between 8:15 and 4:30 ET Monday through Thursday and from 8:15 to 11:45 ET on Friday. Written, clearly marked confirmations are required on all orders. No collect calls will be accepted.
  • On non-established accounts, shipments will only be made on receipt of advanced payment or on a credit card.
  • No orders will be honored from delinquent accounts.

Conditions of Sale

Shipping Point: Cedar Grove, NJ 07009 USA
F.O.B. Point: Cedar Grove, NJ 07009 USA
Shipping Charges: Prepaid and added to invoice or collect via customer’s choice.
Remittance: US Funds

Payment Terms:

Our payment terms are as follows:

Established Accounts
USA, Canada, Mexico: Net 30 Days / Credit Card
International: 10 Days AOG / Credit Card

Non-Established Accounts
Cash in Advance / C.O.D. / Credit Cards

Minimum order requirements:

Minimum Order and Handling Charge

Location

USA, Canada, Mexico
International

Minimum Order (Before Taxes and shipping costs)

$40.00
$60.00

Handling Charge: For all locations, if your order is below the minimum, a handling charge for the difference will apply.

Other Charges

Bank Collection Charges
$25.00 to $50.00

Other Documentation and/or Forwarding Fees
At Cost

Order Cancellations, Returns and Damaged Goods

Cancellations
Order cancellations are accepted only on unshipped items.

Returns
Custom liquids made to your specifications are not returnable. Other products are returnable prepaid within three months and only with a Return Authorization (RA) number issued in advance. Do not return any good without proper authorization.

Returned goods received in saleable condition are subject to a 15% minimum restocking charge calculated on net price billed plus charges for repacking, reconditioning or special handling.

Note – Please pack returns carefully.

Damaged Goods
Report damages within ten days of date received. Hold all materials and packing for inspection and instructions. If condition of package (leaking,odor, etc) makes holding inadvisable, call carrier (e.g. trucker, UPS or air carrier) immediately and request inspection and disposition.

Note – Take name of inspector or advisor for future reference.