Services to the sciences since 1924
You may place your order with us via phone, fax, or email.
Written, clearly marked confirmations are required on all orders not placed in writing. For established accounts in good standing, shipments will be made prior to receipt of written confirmation at customer's risk. On non-established accounts, shipments will be made on receipt of advanced payment or on a credit card. No orders will be honored from delinquent accounts. Telephone orders may be placed between 8:15 and 4:30 EST Monday through Thursday and from 8:15 to 11:45 EST on Friday. No collect calls will be accepted. Faxed and email orders will be accepted 24 hours.
If you like, you may use our order form. Simply fill in the required fields and fax it back to us at 973-239-6096
Conditions of Sale
Shipping Point : Cedar Grove, NJ 07009 USA
F.O.B. Point : Cedar Grove, NJ 07009 USA
Shipping Charges : Prepaid and added to invoice except truck which is shipped collect
Remittance : US Funds
Payment Terms :
Minimum Order and Handling Charge : All minimum order values apply to list prices. Purchases below minimum order requirement are subject to a handling charge.
Cancellations : Accepted only on unshipped items. If shipped see returns
Damaged Goods : Report damages within 10 days of date received. Hold all materials and packing for inspection and instructions. If condition of package (mess, odor, etc.) makes holding inadvisable, call carrier ( e.g. trucker, post office, UPS or air carrier ) immediately and request inspection and disposition. Note- Take name of inspector or advisor for future reference.
Returns : Custom liquids made to your specifications are not returnable. Other products are returnable prepaid within 3 months only with a Return Authorization (RA) number issued in advance. Do not return any good without proper authorization. Returned goods received in saleable condition are subject to a 15% minimum restocking charge calculated on net price billed plus charges for repacking, reconditioning or special handling. Note- Please pack returns carefully.